My Photo
Midland, Texas, United States
My name rhymes with "Lisa," I live in Midland, Texas, because it's warm and the mortgage is cheap, and of course this is my natural hair color. Of course! The EGE--The Ever-Gorgeous Earl--is my husband of 35 years. I have the best job in the world because I get to call up artists and ask them nosy questions and then write about them. I also stitch, podcast, blog, and then, in my spare time, do it all some more.

FAQ's

Thursday, April 30, 2009

Whoa. In Which I Realize How Naive I Can Be.

While we were in Austin a couple weeks ago, Midland had a huge hail storm. We didn’t know anything about it and were baffled when we came home and found pieces of white stuff all over the yard and then saw that the siding looked like someone had beaten it with a baseball bat.
They say it was The Worst Hail Storm in Ten Years, for what that’s worth.
So I’m taking a walk a couple of days later, and I’m talking to this guy who lives in the neighborhood, and he’s telling me the hail damaged some of his roses--he has the most beautiful yard on the planet—here’s one of his roses that he gave me when he was showing us how the paint he’s using on his house will match the colors in this rose:
100_6671
Anyway, I said, “Yeah, it took a bunch of chunks out of our siding.” And he said, “Well, at least you’ll get new siding out of it.”
And I thought, “Huh. Maybe I’d better call the insurance company.” I’d asked The EGE if he thought I should call, and he said he doubted they’d pay for any of it and then they’d raise the payments anyway. So I’d forgotten all about it.
See, I thought insurance is for if your house 1) burns down or 2) gets carried off by a tornado. Because years ago we had a leak in the living room ceiling. Turns out it was the ductwork for the evaporative cooler, but at the time I didn’t know that. I called the insurance company, and the woman told me that if I filed a claim, my premiums would go up. So I’ve never even thought about filing a claim for anything. Ever.
Oh, sure:  we’ve had a couple claims on the vehicles:  when The EGE was parked at the stadium for track and there was a baseball game going on and Cody Joe hit an out-of-the-park homer that went across the stadium parking lot, through the back windshield of The EGE’s truck, and came to rest on the dashboard.
And the time we parked The Wizard in the parking lot at Permian High School in Odessa for a basketball game, and someone who thought we were Permian fans keyed my new car and scratched “MHS” into the paint on the fender.
Other than that, though? Nothing . And nothing ever on the house.
So I called a couple of weeks ago, not expecting much, and the guy said, “Oh, you need a new roof.” And I said, “No. My husband didn’t see anything wrong with the roof. It’s the siding.”
We’ll set up an appointment to look at the roof.”
Um, no. It’s just the siding.”
“Oh, yeah, you’ll NEED a new roof.”
So I  said, “OK. Come look at the roof.”
And today the insurance inspector guy came out and looked at the roof. He climbed all over the house and measured everything, and he totaled out the roof on the house and porch and carport AND the Fucking Edifice, which, amazingly, has dents, unbeknownst to us. Plus the windows and screens on the west and south, PLUS all the siding except that on the front. Plus the gutter guard on the back of the house—he even wrote that in. Who ever thinks about the gutter guard?
Whoa, indeed.
Now it’s a matter of coughing up the deductible and finding someone to do the work. I’m thinking every decent roofer in town is backed up until fall—everywhere you go, they’re on roofs, working like madmen.
(You can drive around the loop and see tents set up with card tables so people can just drive their vehicles under the tent and have the dents checked out.)
Yowza.
OK, so you’re laughing like a crazy person and slapping your thigh in hilarity at how naive I am. Go ahead. There are just some things I know nothing about.
Filing your own paperwork for probate? Done that.
Buying and selling real estate? No problem.
But wills and homeowner’s insurance? I’m clueless.
Guess it’s time I learned, huh?

5 comments:

judemowris said...

Rice's gonna get you! Nanner, nanner, nanner...:)
(hey)Jude

Mandi said...

This happened to us last year when we sold our home. We'd had the killer hail about 3 years ago. The roof looked fine to us, no leaks. Then we get an inspection before selling, and lo and behold, it had all kinds of damage he said was hail! I freaked, thinking we're not coughing up 10k for a new roof, but he said no, call your insurance.

I did, and they sent a nice woman who was tiny and had this huge ladder she dragged around and climbed up. She came down and said yep, hail damage. She went to her car and came back with a print out of what they'd cover, which turned out to be the whole amount! It was great, a new roof added some value and we only had to cover the deductible, which was way better than paying for a new roof.

Mindy said...

Years ago, when my ex-husband and I were still married and he was stationed in Minot, North Dakota, we had a hail storm like you described, we're talking golf ball sized, and that's how the insurance company handled it. They basically set up camp at the fairgrounds and you would literally just drive up and get an estimate. We also ended up getting a new roof and storm windows. It was quite the experience. I even heard that some guy got knocked out cold by a hail stone as he was going out to move his car into the garage.

Jazz said...

After spending a week cleaning up and repainting our apartment after furnace issues that left soot all over the walls, someone said to me, didn't you call your insurance company? They probably would have paid for that.

D'oh!

Ricë said...

the inspector/adjuster guy came out on thursday, and the check arrived saturday. absolutely amazing. esp. to a skeptic like me, who figured, yeah, SURE they'll pay for a new roof. . . .

How About a Little Music?